It’s an emergency, so it’s time for extreme measures. But the definition of extreme measures has changed since the invention of text messaging. Now it’s not always necessary to actually speak to another human being.
Doing so in person, face to face, is, of course, an inconceivably difficult challenge. We can forget about that. But speaking so another person on the phone seems just hypothetically possible enough that one might consider it to save a life.
It's one of those Trolley Problem issues. Is saving the life of that person really worth the horrible cost of talking to another person? There’s too much to contemplate in too short a period of time.